About Us
Brand Story
Panda Pot was founded with a simple intention to create a hotpot place where warmth, comfort, and togetherness come naturally.
To us, hotpot is more than food. It is a moment of healing, connection, and joy. Whether you’re enjoying a bowl after work, celebrating with friends, or sharing a cozy meal with family, hotpot brings people closer and warms the heart.
We insist on using freshly sourced vegetables daily, premium selected meats, and handcrafted broths slow-cooked in-house free from artificial flavors and premix powders. Because we believe real flavors carry real warmth.
From day one, our dream has been to build a hotpot restaurant that people always want to return to. That is our pride, and our promise.
Mission
Our mission is to deliver warmth to every one. Let everyone enjoy fresh, warm, and worry-free hot pot moments.
We focus on:
- Fast, safe, and delicious hotpot
- Strict ingredient selection & hygiene control
- Creating small moments of happiness in daily life
Vision
Our vision is to become the hotpot friend who understands you the most. Not loud, not complicated — just someone who quietly sits with you and shares a good meal.
In the future, we aim to:
- Create more signature broths
- Launch family & party sets
- Introduce a weekly subscription program
Philosophy
We put “companionship” into our brand, “warmth” into our ingredients, and a “bear” to symbolize gentle protection.
To bring real comfort, we work closely with local farms and suppliers to pick seasonal produce every morning. Our meats are trimmed and sliced for ideal texture, and every broth is slow-simmered for over 4 hours, prepared with no MSG and no premix powders.
Promise
Whether you’re busy and seeking comfort, alone and needing warmth, or gathered with loved ones looking for joy —Panda Pot brings a cozy, comforting hotpot moment straight to your home.
Panda Pot Team
We believe that every warm pot comes from a warm-hearted team.
Niss | Founder
“The warmth of home is the taste I want to share with everyone.”
Leads brand strategy and direction, oversees overall restaurant operations, ensuring the hotpot experience feels like home.
Yins | Brand Designr
“Make every packaging bring a smile.”
Responsible for brand visual design, store aesthetics, packaging, and social media visuals.
Siang | Head Chef
“A good pot of soup is the heart on the table.”
Develops hotpot broths and specialty ingredients, ensuring taste and quality.
Yee | Kitchen Assistant
“Prepare every ingredient at its best.”
Assists kitchen in ingredient prep, trimming, and maintaining hygiene and workflow.
En | Marketing Planner
“Let more people feel the warmth of hotpot.”
Plans brand campaigns, marketing initiatives, and social media content to engage customers.
Ting | Operations Lead
“Smooth operations bring warmth on time.”
Oversees daily operations and delivery processes, ensuring restaurant and delivery efficiency.
Ying | Customer Service
“Customer smiles are my biggest motivation.”
Handles customer inquiries, complaints, and feedback to ensure satisfaction.
Mun | Order Coordinator
“Every order should be completed smoothly.”
Coordinates orders between kitchen, delivery, and customers for efficiency.
Xing | Purchasing Lead
“Fresh ingredients are the foundation of deliciousness.”
Selects fresh ingredients daily, collaborating with farms and suppliers to ensure quality.
Xin | Community & Events
“Bring customers closer to the brand.”
Plans offline events, membership programs, and brand collaborations to engage the community.
Frequently Asked Questions
Do you serve personal pots or shared pots?
We offer individual hotpots (most popular) and shared pots for two.
Can I take away leftover ingredients or broth after dining?
Yes, we provide safe takeaway packing. Broth can also be packed.
Do you provide Halal-friendly or pork-free options?
We offer pork-free options and are working with suppliers toward Halal-compliant ingredients.
Do you have gluten-free or dairy-free options?
Yes, we offer a variety of gluten-free and dairy-free broths and ingredients with clear labels for sensitive guests.
Do you offer student or member discounts?
Occasionally. Follow our Instagram, website, or in-store bulletins.
Do you offer low-carb or fitness-friendly sets?
Yes! We offer high-protein, low-carb meal options.
About Us
Brand Story
Panda Pot was founded with a simple intention to create a hotpot place where warmth, comfort, and togetherness come naturally.
To us, hotpot is more than food. It is a moment of healing, connection, and joy. Whether you’re enjoying a bowl after work, celebrating with friends, or sharing a cozy meal with family, hotpot brings people closer and warms the heart.
We insist on using freshly sourced vegetables daily, premium selected meats, and handcrafted broths slow-cooked in-house free from artificial flavors and premix powders. Because we believe real flavors carry real warmth.
From day one, our dream has been to build a hotpot restaurant that people always want to return to. That is our pride, and our promise.
Mission
Our mission is to deliver warmth to every one. Let everyone enjoy fresh, warm, and worry-free hot pot moments.
We focus on:
- Fast, safe, and delicious hotpot
- Strict ingredient selection & hygiene control
- Creating small moments of happiness in daily life
Vision
Our vision is to become the hotpot friend who understands you the most. Not loud, not complicated — just someone who quietly sits with you and shares a good meal.
In the future, we aim to:
- Create more signature broths
- Launch family & party sets
- Introduce a weekly subscription program
Philosophy
We put “companionship” into our brand, “warmth” into our ingredients, and a “bear” to symbolize gentle protection.
To bring real comfort, we work closely with local farms and suppliers to pick seasonal produce every morning. Our meats are trimmed and sliced for ideal texture, and every broth is slow-simmered for over 4 hours, prepared with no MSG and no premix powders.
Promise
Whether you’re busy and seeking comfort, alone and needing warmth, or gathered with loved ones looking for joy —Panda Pot brings a cozy, comforting hotpot moment straight to your home.
Panda Pot Team
We believe that every warm pot comes from a warm-hearted team.
Niss | Founder
“The warmth of home is the taste I want to share with everyone.”
Leads brand strategy and direction, oversees overall restaurant operations, ensuring the hotpot experience feels like home.
Yins | Brand Designr
“Make every packaging bring a smile.”
Responsible for brand visual design, store aesthetics, packaging, and social media visuals.
En | Marketing Planner
“Let more people feel the warmth of hotpot.”
Plans brand campaigns, marketing initiatives, and social media content to engage customers.
Ting | Operations Lead
“Smooth operations bring warmth on time.”
Oversees daily operations and delivery processes, ensuring restaurant and delivery efficiency.
Ying | Customer Service
“Customer smiles are my biggest motivation.”
Handles customer inquiries, complaints, and feedback to ensure satisfaction.
Mun | Order Coordinator
“Every order should be completed smoothly.”
Coordinates orders between kitchen, delivery, and customers for efficiency.
Siang | Head Chef
“A good pot of soup is the heart on the table.”
Develops hotpot broths and specialty ingredients, ensuring taste and quality.
Yee | Kitchen Assistant
“Prepare every ingredient at its best.”
Assists kitchen in ingredient prep, trimming, and maintaining hygiene and workflow.
Xing | Purchasing Lead
“Fresh ingredients are the foundation of deliciousness.”
Selects fresh ingredients daily, collaborating with farms and suppliers to ensure quality.
Xin | Community & Events
“Bring customers closer to the brand.”
Plans offline events, membership programs, and brand collaborations to engage the community.
Frequently Asked Questions
Do you serve personal pots or shared pots?
We offer individual hotpots (most popular) and shared pots for two.
Can I take away leftover ingredients or broth after dining?
Yes, we provide safe takeaway packing. Broth can also be packed.
Do you provide Halal-friendly or pork-free options?
We offer pork-free options and are working with suppliers toward Halal-compliant ingredients.
Do you have gluten-free or dairy-free options?
Yes, we offer a variety of gluten-free and dairy-free broths and ingredients with clear labels for sensitive guests.
Do you offer student or member discounts?
Occasionally. Follow our Instagram, website, or in-store bulletins.
Do you offer low-carb or fitness-friendly sets?
Yes! We offer high-protein, low-carb meal options.
About Us
Brand Story
Panda Pot was founded with a simple intention to create a hotpot place where warmth, comfort, and togetherness come naturally.
To us, hotpot is more than food. It is a moment of healing, connection, and joy. Whether you’re enjoying a bowl after work, celebrating with friends, or sharing a cozy meal with family, hotpot brings people closer and warms the heart.
We insist on using freshly sourced vegetables daily, premium selected meats, and handcrafted broths slow-cooked in-house free from artificial flavors and premix powders. Because we believe real flavors carry real warmth.
From day one, our dream has been to build a hotpot restaurant that people always want to return to. That is our pride, and our promise.
Mission
Our mission is to deliver warmth to every one. Let everyone enjoy fresh, warm, and worry-free hot pot moments.
We focus on:
- Fast, safe, and delicious hotpot
- Strict ingredient selection & hygiene control
- Creating small moments of happiness in daily life
Vision
Our vision is to become the hotpot friend who understands you the most. Not loud, not complicated — just someone who quietly sits with you and shares a good meal.
In the future, we aim to:
- Create more signature broths
- Launch family & party sets
- Introduce a weekly subscription program
Philosophy
We put “companionship” into our brand, “warmth” into our ingredients, and a “bear” to symbolize gentle protection.
To bring real comfort, we work closely with local farms and suppliers to pick seasonal produce every morning. Our meats are trimmed and sliced for ideal texture, and every broth is slow-simmered for over 4 hours, prepared with no MSG and no premix powders.
Promise
Whether you’re busy and seeking comfort, alone and needing warmth, or gathered with loved ones looking for joy —Panda Pot brings a cozy, comforting hotpot moment straight to your home.
Panda Pot Team
We believe that every warm pot comes from a warm-hearted team.
Niss | Founder
“The warmth of home is the taste I want to share with everyone.”
Leads brand strategy and direction, oversees overall restaurant operations, ensuring the hotpot experience feels like home.
Yins | Brand Designr
“Make every packaging bring a smile.”
Responsible for brand visual design, store aesthetics, packaging, and social media visuals.
Siang | Head Chef
“A good pot of soup is the heart on the table.”
Develops hotpot broths and specialty ingredients, ensuring taste and quality.
Yee | Kitchen Assistant
“Prepare every ingredient at its best.”
Assists kitchen in ingredient prep, trimming, and maintaining hygiene and workflow.
En | Marketing Planner
“Let more people feel the warmth of hotpot.”
Plans brand campaigns, marketing initiatives, and social media content to engage customers.
Ting | Operations Lead
“Smooth operations bring warmth on time.”
Oversees daily operations and delivery processes, ensuring restaurant and delivery efficiency.
Ying | Customer Service
“Customer smiles are my biggest motivation.”
Handles customer inquiries, complaints, and feedback to ensure satisfaction.
Mun | Order Coordinator
“Every order should be completed smoothly.”
Coordinates orders between kitchen, delivery, and customers for efficiency.
Xing | Purchasing Lead
“Fresh ingredients are the foundation of deliciousness.”
Selects fresh ingredients daily, collaborating with farms and suppliers to ensure quality.
Xin | Community & Events
“Bring customers closer to the brand.”
Plans offline events, membership programs, and brand collaborations to engage the community.
Frequently Asked Questions
Do you serve personal pots or shared pots?
We offer individual hotpots (most popular) and shared pots for two.
Can I take away leftover ingredients or broth after dining?
Yes, we provide safe takeaway packing. Broth can also be packed.
Do you provide Halal-friendly or pork-free options?
We offer pork-free options and are working with suppliers toward Halal-compliant ingredients.
Do you have gluten-free or dairy-free options?
Yes, we offer a variety of gluten-free and dairy-free broths and ingredients with clear labels for sensitive guests.
Do you offer student or member discounts?
Occasionally. Follow our Instagram, website, or in-store bulletins.
Do you offer low-carb or fitness-friendly sets?
Yes! We offer high-protein, low-carb meal options.